THE VITAMIN SHOPPE
See how we strengthened a retailer’s CUSTOMER EXPERIENCE in the competitive health and wellness market.
OPPORTUNITY:
Create an environment that is easy to navigate through the use of signage and wayfinding systems to enhance retail productivity, increase sales, and elevate brand appeal for all Vitamin Shoppe stores.
SOLUTION:
Built from learned needs and studied shopping habits, we developed a design strategy creating signage for the means of clearly expressing the Vitamin Shoppe image. Straightforward, legible, visible signage was positioned throughout the store, carefully planned to serve as a virtual sales associate allowing customers to find products easier. For a unique customer experience and added value, the brand messaging offered products, price, and included benefits for maintaining and/or improving a healthy lifestyle, while strengthening the retailer’s voice and position among competitors in the marketplace.
- Clarified marketing strategy
- Strengthened visual interest
- Enriched shopping environment
BUSINESS BENEFITS (ROI):
